Privacy Policy for Craftevoa
Effective date: January 1, 2025.
Welcome to Craftevoa ('we', 'us', 'our'). Craftevoa operates the crafts and handmade platform at craftevoa.com. We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our platform.
1. Information We Collect
We may collect the following types of information:
- Personal Data: name, email address, phone number (+1 (416) 533-4407), shipping address, billing address.
- Account Information: username, password, preferences.
- Usage Data: pages viewed, time spent, browsing patterns.
- Device and Technical Data: IP address, browser type, operating system, device identifiers.
2. How We Use Your Information
We use the collected data to:
- Provide and maintain our services.
- Process orders and manage your account.
- Communicate updates, newsletters, and promotional materials (with your consent).
- Improve our website content and user experience.
- Prevent and address technical issues.
3. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience on Craftevoa. Cookies are small files stored on your device that enable us to:
- Remember your preferences and settings.
- Analyze site traffic and usage patterns.
- Deliver targeted content and ads based on interests (with your consent).
- Maintain session information.
You can control cookies through your browser settings. Blocking or deleting cookies may affect the functionality of our platform.
4. Data Sharing and Disclosure
We do not sell or rent your personal data. We may share information with third parties only in the following circumstances:
- Service Providers: to perform functions on our behalf (e.g., hosting, order fulfillment services).
- Legal Requirements: when required by law or to protect our rights.
- Business Transfers: in connection with a merger, acquisition, or asset sale, with appropriate safeguards.
5. Data Security
We implement appropriate technical and organizational measures to protect your data against unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is 100% secure.
6. GDPR Compliance
If you are located in the European Economic Area (EEA), the following applies:
- Legal Basis: We process personal data based on consent, performance of a contract, legal obligation, legitimate interests, or protection of vital interests.
- Data Subject Rights: You have the right to access, rectify, erase, restrict processing, object to processing, and data portability.
- To exercise these rights, please contact our Data Protection Officer at the address below or via Contact Form.
- We retain your data only as long as necessary to fulfill the purposes and comply with legal obligations.
7. International Data Transfers
Your information may be transferred to and processed in countries outside your jurisdiction. We ensure appropriate safeguards such as standard contractual clauses to protect your data.
8. Third-Party Links
Our platform may contain links to third-party websites. We are not responsible for their privacy practices. Please review their policies before providing any personal information.
9. Children's Privacy
Our services are not intended for individuals under the age of 16. We do not knowingly collect data from minors under 16. If you become aware of such data, please contact us to have it removed.
10. Changes to This Privacy Policy
We may update this Privacy Policy to reflect changes in our practices or for legal reasons. We will post the revised version with the effective date. Continued use of Craftevoa after changes indicates acceptance of the updated policy.
11. Contact Us
If you have questions or concerns about this Privacy Policy, please contact us at:
Craftevoa
111 Wellington St, Ottawa, ON K1A 0A9, Canada
Phone: +1 (416) 533-4407
Business Identification Number: 820601150